In our industry, an incident is different from an accident, but is it still an incident if no one else saw it happen? And what are the benefits of investigating known incidents? Dr. Shawn Pruchniki, Clinical Professor at Ohio State University, discusses that accidents, incidents, and near-misses are all valuable learning opportunities, particularly when so many accidents occur for the same reasons. Digging deeper into the cause of an accident can reveal details that can help to remove the “pilot error” label as the cause of future accidents.