On Dec. 17, 2020, HAI President and CEO James Viola and panelists Bryan Smith, APSA safety program manager; Erik Bratton, director of operations, Hospital Wing; and Dawn Bolstad-Johnson, CEO/founder, Kaizen Safety Soutions, discussed how to mitigate risk through preparation and planning. During the webinar, Bryan Smith introduced the OODA loop, a strategy developed for US fighter pilots, to describe the decision-making process; Erik Bratton stressed the importance of the flight risk assessment tool (FRAT) in threat and error management and en route decision-making; and Dawn Bolstad-Johnson closed the event by taking a deeper look at the human factors Smith and Bratton discussed. Stay tuned at the end of the webinar for the Q&A where HAI Director of Safety Chris Hill and our panelists answer the audience’s questions, such as if social distancing is possible inside a helicopter, the difference between cleaning and disinfecting equipment, and more.